Privacy Policy
Last Updated: December 3, 2024
1. Introduction
Welcome to Moodable ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password, and display name
- Profile Information: Optional profile picture and bio
- Content: Images, videos, descriptions, tags, and other content you upload to your moodboards
- Payment Information: Billing details for subscription payments (processed securely through Stripe)
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: Browser type, operating system, IP address
- Cookies: See our Cookie Policy for details
2.3 Chrome Extension Data
- Captured Content: Images and videos you choose to capture from websites
- Source URLs: URLs of pages where content was captured for reference
- Authentication Tokens: Stored locally to maintain your login session
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Process your transactions and manage subscriptions
- Send you service updates and important notifications
- Respond to your comments, questions, and support requests
- Improve and optimize our platform
- Analyze usage patterns and develop new features
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. How We Share Your Information
4.1 We Do NOT:
- Sell your personal information to third parties
- Share your content with anyone without your permission
- Use your data for advertising purposes
- Track your browsing history beyond our platform
4.2 We May Share With:
- Service Providers: Supabase (hosting/authentication), Stripe (payments), AWS S3 (file storage)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Storage and Security
We implement industry-standard security measures to protect your information:
- HTTPS encryption for all data transmission
- Encrypted password storage
- Secure token-based authentication
- Regular security audits and updates
- Access controls and monitoring
Your data is stored on secure servers provided by Supabase and AWS. While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain data processing activities
- Withdrawal of Consent: Withdraw consent at any time
To exercise these rights, contact us at [email protected]
7. Data Retention
- Account Data: Retained while your account is active
- Content: Retained until you delete it or close your account
- Logs: Typically retained for 90 days for security purposes
- Deleted Accounts: Permanently deleted within 30 days of account closure
8. Children's Privacy
Moodable is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising privacy rights
Note: We do not sell personal information.
12. GDPR Compliance (EU Users)
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):
- Legal basis for processing: Consent, contract performance, legitimate interests
- Right to lodge a complaint with a supervisory authority
- Right to data portability
- Right to object to automated decision-making
13. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of Moodable after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Website: www.moodable.ai
- Support: www.moodable.ai/support
15. Consent
By using Moodable, you consent to this Privacy Policy and agree to its terms.